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Job Summary

The Journeyman Sprinkler Fitter/Inspector is responsible for the installation, inspection, servicing, and repair of fire sprinkler systems, including wet-pipe, dry-pipe, and pre-action systems. This role ensures compliance with national and local fire codes and standards while maintaining strong customer relationships through accurate documentation and communication.

Responsibilities

• Install, inspect, service, and repair wet-pipe, dry-pipe, and pre-action fire sprinkler systems.
• Conduct periodic inspections per NFPA 25 standards, including internal piping inspections, obstruction investigations, flow tests, and hydro tests.
• Ensure compliance with NFPA 13, 13R, 13D, 14, 20, & 25 and other applicable fire codes and standards.
• Accurately document all inspections, repairs, discrepancies, and recommendations using Service Trade and required state/local documentation.
• Maintain a professional and positive relationship with customers, addressing any questions, concerns, or service needs.
• Participate in an on-call schedule (once every six weeks) to respond to emergency service requests.
• Adhere to safety standards and company policies to ensure a safe working environment.
• Perform additional duties as assigned by management.

Skills & Experience

• Minimum of 2 years of experience as a Journeyman Sprinkler Fitter.
• Must possess a Wisconsin Fitter Card.
• High school diploma or equivalent required.
• Strong working knowledge of fire sprinkler system codes and standards.
• Working knowledge of NFPA 13, 13R, 13D, 14, 20, & 25.
• Must be a Local 669 union member.
• Ability to work independently and effectively manage time and workload.
• Must have a valid driver’s license with an acceptable driving record.
• Strong attention to detail and commitment to safety and quality work.

Physical Requirements

• Must be able to lift, carry up, push, and pull up to 50 pounds unassisted.
• Frequent lifting and carrying of toolboxes, tools, equipment, parts, cabling, and wiring.
• Frequent ladder climbing, often while carrying up to 50 pounds.

Other Requirements

• Availability to work on-call shifts every six weeks.
• Ability to work in various conditions, including heights and confined spaces.
• Must be able to work the hours of 7:00 a.m. – 4:00 p.m. with the ability to be flexible to meet customer scheduling requirements
• Must maintain a safe working environment at all times
• Must keep company equipment, tools, and truck/van in clean working order

Pay:  Union scale

Why work for MPFP?

Monona looks for employees who live their life, love their work, are personally accountable and go beyond what is required. Everything we do, and the way in which we do it, is aligned with our core values. Quality craftsmanship, customer service, and safety are at the core of who we are.

Live Your Life; Love Your Work.

Working hard and having fun is at the core of who we are. We strive to create an environment in which hard work and flexibility go hand in hand.

Create Enduring Relationships.

We value our customers and team members and do not take them for granted. We work cooperatively and respectfully and exercise a willingness to be helpful and supportive.

Be Personally Accountable.

We follow through on our commitments and deliver on our promises. We take responsibility for our actions and mistakes.

Do the Right Thing.

We act with integrity and focus on being honest, fair, and ethical. Quality craftsmanship, customer service, and safety are integral to who we are and how we accomplish our work.

Show Respect for Others.

We believe in honesty and treating people fairly and with respect. We listen to our employees, customers, business partners, and the community.

Remain Humble.

We are one team; our success is collective, not individual. We are quietly confident and let our actions speak louder than our words.

What we offer

• Union pay and benefits
• Take a company vehicle home every night
• All tools provided
• Company and department events
• Family oriented company

Monona Plumbing & Fire Protection is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws.

We encourage individuals from all backgrounds to apply, and we are dedicated to creating an environment where everyone feels respected, valued, and supported in their career growth. Please let us know if you require a reasonable accommodation during the application or interview process.

APPLY NOW

Job Summary:

At Monona Plumbing & Fire Protection, our mission is to consistently deliver exceptional experiences to our customers and build lasting relationships along the way.

As a Dispatcher, you play a vital role in making that happen by ensuring our service operations run smoothly and efficiently.

In this front-line role, you’ll be the main point of contact for incoming service requests—coordinating schedules, dispatching technicians, and working closely with project managers to meet labor demands. You’ll also take a proactive approach in maintaining strong customer relationships by reaching out to schedule preventative maintenance and follow-up visits. Your ability to stay organized, communicate clearly, and manage multiple tasks in a fast-paced environment will directly support the success of our Service team.

Responsibilities:

• Answer incoming service calls and schedule work orders for repair, installation, and maintenance
• Dispatch technicians based on availability, location, and required skillset
• Coordinate labor needs with project managers to support service and construction jobs
• Proactively contact customers to schedule preventative maintenance and follow-up services
• Accurately enter and update work order details, customer notes, and quotes in Sage
• Track ordered parts and schedule return visits based on delivery status
• Follow up with technicians and enter after-hours call details into the system
• Process third-party service requests and monitor the service email inbox
• Collaborate with the team to ensure smooth scheduling and communication

Knowledge, Skills & Experience:

• Experience in service coordination, dispatching, or a similar customer-focused role—construction and/or service industry experience preferred
• Outstanding communication and interpersonal skills, with a calm and professional demeanor under pressure
• Strong organizational skills with the ability to multitask and manage competing priorities effectively
• Tech-savvy and quick to learn new systems, with solid computer proficiency
• Self-starter who is proactive, team-oriented, and thrives in a fast-paced environment

Other Requirements:

• Ability to sit at a computer and manage phone-based tasks for extended periods
• Availability to work 100% onsite from 7:00 a.m. to 4:00 p.m., Monday through Friday

Note: This job description provides an overview of the responsibilities and requirements of this position. It is not an exhaustive list of all duties, responsibilities, or requirements.

Pay Range

$22-$28/hr, dependent on experience - eligible for overtime

TEXT TO APPLY!

Text "DISPATCH" to 608-602-4010 to apply for this position

Why work for MPFP?

Monona looks for employees who live their life, love their work, are personally accountable and go beyond what is required. Everything we do, and the way in which we do it, is aligned with our core values. Quality craftsmanship, customer service, and safety are at the core of who we are.

Live Your Life; Love Your Work.

Working hard and having fun is at the core of who we are. We strive to create an environment in which hard work and flexibility go hand in hand.

Create Enduring Relationships.

We value our customers and team members and do not take them for granted. We work cooperatively and respectfully and exercise a willingness to be helpful and supportive.

Be Personally Accountable.

We follow through on our commitments and deliver on our promises. We take responsibility for our actions and mistakes.

Do the Right Thing.

We act with integrity and focus on being honest, fair, and ethical. Quality craftsmanship, customer service, and safety are integral to who we are and how we accomplish our work.

Show Respect for Others.

We believe in honesty and treating people fairly and with respect. We listen to our employees, customers, business partners, and the community.

Remain Humble.

We are one team; our success is collective, not individual. We are quietly confident and let our actions speak louder than our words.

What Oe offer

At Monona Plumbing & Fire Protection, our employees are our greatest asset. We value our employees by committing to providing a comprehensive benefits package to support their well-being and success.

Here's a brief overview of the benefits available to you as an employee (non-union):

Health & Wellness

• Health Insurance with Group Health Cooperative (GHC), Dental & Vision
• Employer-Paid Life Insurance
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Voluntary insurance options, such as: short term disability, long term disability, critical illness, voluntary accident

Financial Stability

• Competitive Pay
• Retirement Savings 401(k) with Employer Matching
• Rewards and recognition

Work-Life Balance

• 8 Paid Holidays
• PTO Policy
• Work with a values-driven and close-knit team
• Regular company & team events

Monona Plumbing & Fire Protection is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws.

We encourage individuals from all backgrounds to apply, and we are dedicated to creating an environment where everyone feels respected, valued, and supported in their career growth. Please let us know if you require a reasonable accommodation during the application or interview process.

APPLY NOW

Job Summary:

At Monona Plumbing & Fire Protection, our mission is to consistently deliver exceptional experiences to our customers and build lasting relationships along the way.

As a Service Coordinator/Dispatcher, you play a vital role in making that happen by keeping our service and project operations organized, efficient, and responsive. In this dynamic role, you'll support both our plumbing and fire protection teams—coordinating technician schedules, assisting with billing and collections, helping manage project logistics, and assisting with dispatching service calls. You’ll also take a proactive approach in maintaining customer relationships by scheduling preventative maintenance, inspections, and follow-up service. Your attention to detail, critical thinking, and ability to stay calm under pressure will directly impact the success of our team and the satisfaction of our customers. This is a great opportunity for someone who thrives on variety, enjoys problem solving, and is looking to grow into broader roles within our administrative or project management teams.

Responsibilities:

• Communicate effectively with customers, technicians, and internal teams to coordinate service and resolve issues
• Track and manage parts on order; schedule return visits as needed
• Schedule preventative maintenance, inspections, and follow-up service work; maintain related service files
• Answer and respond to incoming service calls and requests; open and enter work orders and necessary details into the system
• Schedule and dispatch service technicians based on workload, skillset, and customer needs; assist with project scheduling and logistics
• Support after-hours service by following up with technicians and entering applicable work orders
• Enter third-party service requests and process purchase orders
• Assist with billing for Plumbing Service & Fire Protection and make collection calls as needed
• Serve as backup to primary dispatcher and provide general administrative support to the team

Knowledge, Skills & Experience:

• Communicate effectively with customers, technicians, and internal teams to coordinate service and resolve issues
• Track and manage parts on order; schedule return visits as needed
• Schedule preventative maintenance, inspections, and follow-up service work; maintain related service files
• Answer and respond to incoming service calls and requests; open and enter work orders and necessary details into the system
• Schedule and dispatch service technicians based on workload, skillset, and customer needs; assist with project scheduling and logistics
• Support after-hours service by following up with technicians and entering applicable work orders
• Enter third-party service requests and process purchase orders
• Assist with billing for Plumbing Service & Fire Protection and make collection calls as needed
• Serve as backup to primary dispatcher and provide general administrative support to the team

Other Requirements:

• Ability to sit at a computer and manage phone-based tasks for extended periods
• Availability to work 100% onsite from 7:00 a.m. to 4:00 p.m., Monday through Friday

Note: This job description provides an overview of the responsibilities and requirements of this position. It is not an exhaustive list of all duties, responsibilities, or requirements.

Pay Range

$22-$28/hr, dependent on experience - eligible for overtime

TEXT TO APPLY!

Text "SERVICE" to 608-602-4010 to apply for this position

Why work for MPFP?

Monona looks for employees who live their life, love their work, are personally accountable and go beyond what is required. Everything we do, and the way in which we do it, is aligned with our core values. Quality craftsmanship, customer service, and safety are at the core of who we are.

Live Your Life; Love Your Work.

Working hard and having fun is at the core of who we are. We strive to create an environment in which hard work and flexibility go hand in hand.

Create Enduring Relationships.

We value our customers and team members and do not take them for granted. We work cooperatively and respectfully and exercise a willingness to be helpful and supportive.

Be Personally Accountable.

We follow through on our commitments and deliver on our promises. We take responsibility for our actions and mistakes.

Do the Right Thing.

We act with integrity and focus on being honest, fair, and ethical. Quality craftsmanship, customer service, and safety are integral to who we are and how we accomplish our work.

Show Respect for Others.

We believe in honesty and treating people fairly and with respect. We listen to our employees, customers, business partners, and the community.

Remain Humble.

We are one team; our success is collective, not individual. We are quietly confident and let our actions speak louder than our words.

What Oe offer

At Monona Plumbing & Fire Protection, our employees are our greatest asset. We value our employees by committing to providing a comprehensive benefits package to support their well-being and success.

Here's a brief overview of the benefits available to you as an employee (non-union):

Health & Wellness

• Health Insurance with Group Health Cooperative (GHC), Dental & Vision
• Employer-Paid Life Insurance
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Voluntary insurance options, such as: short term disability, long term disability, critical illness, voluntary accident

Financial Stability

• Competitive Pay
• Retirement Savings 401(k) with Employer Matching
• Rewards and recognition

Work-Life Balance

• 8 Paid Holidays
• PTO Policy
• Work with a values-driven and close-knit team
• Regular company & team events

Monona Plumbing & Fire Protection is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws.

We encourage individuals from all backgrounds to apply, and we are dedicated to creating an environment where everyone feels respected, valued, and supported in their career growth. Please let us know if you require a reasonable accommodation during the application or interview process.

APPLY NOW

Job Summary:

The Sewer & Drain Technician will be responsible for providing sewer and drain cleaning services to both residential and commercial customers. This includes routine drain maintenance, emergency drain cleaning services, line locating and video inspection, and sewer cleaning. The technician will utilize various machines such as cable machines, jetters, locators, and sewer cameras for these services. They will also handle customer service calls by performing the necessary service and/or selling additional services to complete repairs and prevent further damage.

Job Duties:

• Clean and clear drains and sewer lines
• Troubleshoot, diagnose and repair drain and sewer line problems
• Perform line locating and video inspection of sewer lines
• Identify sewers in need of repair or replacement
• Explain diagnosed problems, reasons, and resolution options to customers
• Provide written estimates to customers for necessary repairs
• Educate customers on the importance of routine drain maintenance and sewer repair and replacement
• Collaborate with Service Coordinator/Dispatcher to ensure the success of sewer and drain business
• Maintain and protect sewer and drain machines and camera equipment
• Ensure thorough clean-up of customer property after work is complete
• Train and mentor apprentices on sewer and drain business
• Provide excellent customer service and communication to foster business relationships

Qualifications:

• 1-3 years of residential and/or commercial drain cleaning experience, including working knowledge of drain line methods, tools, and machines
• Knowledge of drains and sewer lines
• Previous experience with cabling/jetting of drain lines
• Previous experience with sewer camera/video inspection
• Familiarity with using smartphones, text messaging, and email; ability to use an iPad and smartphone
• Effective communication and customer service skills
• Professional and knowledgeable appearance and demeanor
• Ability to work independently
• Strong mechanical skills, including the use of hand tools and sewer and drain cleaning equipment
• Ability to troubleshoot and diagnose complex drain issues

Physical Requirements:

• Ability to lift sewer and drain machines, and lift 75-100 pounds multiple times a day
• Operation of sewer and drain machines
• Ability to work and drive in various weather conditions
• Physical ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously

Other Requirements:

• Valid driver's license and ability to be insured by the company's insurance
• Ability to work 7:00 a.m. - 4:00 p.m. Monday through Friday and participate in a rotating on-call schedule for nights and weekends
• Ability to meet and maintain physical and environmental job requirements
• Ability to meet and maintain productivity, safety, and quality requirements
• Commitment to maintaining a safe working environment
• Keeping company equipment, tools, and vehicle in clean working order

Note: This job description provides an overview of the responsibilities and requirements of the Sewer & Drain Technician position. It is not an exhaustive list of all duties, responsibilities, or requirements.

Pay Range

$26-$35/hr, dependent on experience - eligible for overtime

Why work for MPFP?

Monona looks for employees who live their life, love their work, are personally accountable and go beyond what is required. Everything we do, and the way in which we do it, is aligned with our core values. Quality craftsmanship, customer service, and safety are at the core of who we are.

Live Your Life; Love Your Work.

Working hard and having fun is at the core of who we are. We strive to create an environment in which hard work and flexibility go hand in hand.

Create Enduring Relationships.

We value our customers and team members and do not take them for granted. We work cooperatively and respectfully and exercise a willingness to be helpful and supportive.

Be Personally Accountable.

We follow through on our commitments and deliver on our promises. We take responsibility for our actions and mistakes.

Do the Right Thing.

We act with integrity and focus on being honest, fair, and ethical. Quality craftsmanship, customer service, and safety are integral to who we are and how we accomplish our work.

Show Respect for Others.

We believe in honesty and treating people fairly and with respect. We listen to our employees, customers, business partners, and the community.

Remain Humble.

We are one team; our success is collective, not individual. We are quietly confident and let our actions speak louder than our words.

What Oe offer

At Monona Plumbing & Fire Protection, our employees are our greatest asset. We value our employees by committing to providing a comprehensive benefits package to support their well-being and success.

Here's a brief overview of the benefits available to you as an employee (non-union):

Health & Wellness

• Health Insurance with Group Health Cooperative (GHC), Dental & Vision
• Employer-Paid Life Insurance
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Voluntary insurance options, such as: short term disability, long term disability, critical illness, voluntary accident

Financial Stability

• Competitive Pay
• Retirement Savings 401(k) with Employer Matching
• Rewards and recognition

Work-Life Balance

• 8 Paid Holidays
• PTO Policy
• Work with a values-driven and close-knit team
• Regular company & team events

Monona Plumbing & Fire Protection is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws.

We encourage individuals from all backgrounds to apply, and we are dedicated to creating an environment where everyone feels respected, valued, and supported in their career growth. Please let us know if you require a reasonable accommodation during the application or interview process.